Testimonials

5 Star Google Review

Great people to deal with. Neil and Jane were great at handling our flat and tenant. Made it so easy for us!!
Brian Forbes

5 Star Google Review

As a tenant having experienced a number of letting agents I can state without hesitation Thomson Residential is the BEST. Neil, Jane and Jonathan are always helpful and friendly. They make renting a pleasure 😊
Ann Wells

5 Star Facebook Review

Easy to deal with and helpful. Made the Renting process simple and stress free.
Ross Cameron

5 Star Review

I have found that Thomson Residential so far in our rental process have achieved the fine balance between professionalism, customer care and the dedication to getting the job done. The teams open approach makes the whole process work and their pride in doing the job to the end really comes through.

When you walk into the office you still have that open and pragmatic 1 on 1 dialogue, while maintaining a great level of professional judgement and experience. And also keeping a good level of Scottish sense of humour which also helps to build the relationships!

Would not hesitate to recommend them to friends and family.
Kenneth McCartney

5 Star Google Review

Best letting agents I’ve been with, helpful and friendly staff who respond quickly to any queries and resolve any issues promptly. Would definitely recommend
Isla Sillars

5 Star Facebook Review

Great company, friendly and efficient staff, excellent service, would highly recommend them.
Stuart Taylor

5 Star Review

Our experience of working with Thomson Residential letting was completely positive from start to finish. Moving from London to Glasgow could have been quite a stressful process as we were looking for a property remotely but Neil and Jane were always on the other end of the phone/email to answer any questions we had or to give practical and friendly advice. They also went above and beyond when I was unwell on the day we were meant to be signing our lease as Neil drove 30 minutes out of his way to drop all the paperwork off so that I didn’t have to travel. Even the little touches such as emailing to make sure we had settled in to our new flat OK and were happy with everything were really appreciated. A faultless service that really is a unique selling point.
Rhona and Simon

5 Star Review

Thomson Residential Lettings were fantastic when my family and I needed to find somewhere to rent at short notice. They processed all the necessary paperwork quickly and seamlessly and their professionalism was very much appreciated by us at a time when we were under quite a lot of stress.
Mrs C Cara

5 Star Review

We are absolutely delighted with the service from Thomson Residential Lettings and cannot recommend them highly enough. Neil takes as much time as is necessary to get to know you as a landlord, and made everything in the process simple and easy to do. The communication has been second to none, and we are absolutely certain that our rental property is in very capable hands. Thank you so much for taking care of everything for us.
Ms V Kennedy

5 Star Review

Thomson Residential has been a pleasure to deal with and has made moving into a new flat painless and easy. From the flat viewing to the lease signing they have been nothing but professional and friendly which is a stark contrast to some other (perhaps better known) letting agencies I have rented from in the past. The flat itself is fantastic and I wouldn’t hesitate to recommend the service provided to anybody looking to rent a property in Glasgow. Everything has been top notch.
Mr Harrower

5 Star Review

This is my first time renting a property and I was a little bit nervous about what to expect but I would like to thank Jane and Neil for providing such a great service and making the whole process simple right from the start. I was very impressed with how quickly Jane responded to my many emails and a special thanks has to go to Neil for helping me in my hour of need when I accidentally locked myself out of the flat! Thomson Residential had not long taken over the letting of this property and on viewing the flat I found the décor to be a little tired and a replacement cooker was needed. Within days of my feedback the property was decorated and a new cooker installed. Thank you for providing such a prompt and professional service.
Ms S Large

5 Star Review

The staff at Thomson Residential Lettings have been incredibly helpful from our first call to arrange a viewing through to getting the keys to our new flat. They have been easy to communicate with, happily answering all our questions throughout the process and making us feel very well looked after. It is reassuring to know we have got a professional and responsible agency and we could not have asked for a better start to our new chapter in Glasgow.
Ms E Sandgren

5 Star Review

Just a personal thank you for your patience and professionalism during the letting process. Especially the patience when explaining the lease with my mum (and the lift to the shopping centre!). My mum has commented a number of times how nice you both were and how happy she is to be letting with your agency.
Mr Woodland

5 Star Review

As first time renters at university, we were very daunted by the prospect of taking on a rental property as you hear so many things about rogue letting agencies and landlords. However, Neil spent a lot of time with us going over all the documentation and outlining exactly what the legal jargon meant and reassuring us about the procedures Thomson Residential Lettings adhere to, to ensure fairness and respect of both the tenant and landlord. Whenever we have had queries or requests, Neil and Jane have always been very helpful and quick to respond to us! As first time renters we can definitely recommend Thomson Residential Lettings.
Mr Crawford & Miss Craigie

5 Star Review

This was our first experience of going into a rented property. I can honestly say I was so glad I was dealing with Thomson Residential Lettings. We found Neil and Jane to be very helpful and a pleasure to deal with. I have no hesitation in recommending this company, found them to be excellent.
Mr & Mrs C Russell

5 Star Review

We recently used Thomson Residential to let a flat for us. They made the process very straightforward and had found a suitable tenant within a week of marketing the property. Both Neil and Jane were very easy to deal with and we would use the company again. We have no hesitation in recommending them to anyone who is considering using them.
Mr Wilson

5 Star Review

Had experience of a few letting agents, and Thomson Residential are by far the easiest we’ve ever dealt with – quick responses to queries, very professional, and extremely reliable. If we ever decided to move into a different rented home, we would hesitate to use anyone other than Neil and Jane.
Ms Crook

5 Star Review

Just wanted to say thanks to both Jane and Neil, you made our whole experience letting from Thomson so easy; you’ve both been very accommodating and helpful. I will certainly recommend to anyone who asks.
Mrs Fox

5 Star Review

Neil and Jane are great ! Very professional and friendly people the best letting agents I’ve been with always quick to get back to with emails and just a very smooth operation from view the property to moving in.
Mr Renwick

5 Star Review

We are currently tenants in a property let by Thomson Residential Lettings and have nothing but positive things to say about our experience. Any queries or issues we have had have been dealt with immediately with professionalism and warmth. By far the best letting agency we have ever rented with. Thanks Jane and Neil!
Ms Cairns

5 Star Review

Thomson Residential Lettings are the first letting agency that we have dealt with and we cannot fault Neil & Jane. Their commitment to tenants really shines through and we have no hesitation in recommending them to others!
Ms Craigie

5 Star Review

I currently let a property from Thomson Residential Lettings and I’m so happy that I do! Jane and Johnathan have been so lovely and helpful throughout the process of getting my flat and they are always really efficient at sorting any problems out – thank you both so much! Would highly recommend to anyone in the market. Customer service is 100% and nothing is too much bother. Can’t thank you all enough!
Ms Hamilton

5 Star Review

Can highly recommend Thomson Residential Lettings! I currently rent a beautiful property from them, and every step of the process Neil and Jane have been fantastic and supportive! Always on the other end of the phone for any problems and everything is dealt with quickly and efficiently! It’s lovely to finally feel that my rented property is a home and that my interests are as much of a priority as my landlords! Wonderful experience and very happy.
Ms Hannah

5 Star Review

I would highly recommend Neil & Jane at Thomson residential letting. They recently found the perfect tenant for my partners flat, at a stressful time they made the process so easy and took care of everything. Thanks again.
Ms Clifford

5 Star Review

Recently rented a property from Thomson Residential Lettings. All dealings I had with them were dealt with in a friendly, professional manner and very quickly too. Its nice in this day and age to deal with a company that goes the extra mile to give you the personal touch. Good work guys. Thanks for the speedy responses.
Mr McKelvie

5 Star Review

I have just moved into a flat let by Thomson Lettings and am very impressed with the service so far. The whole process of applying then securing the flat was incredibly smooth and communication was great throughout the whole process. Meeting the team in person, they all seem genuinely willing to help with anything you need which is very refreshing to see. Highly recommended.
Mr Jesperson

5 Star Review

These guys literally saved my business. Neil and Jane are utterly professional and an absolute pleasure to deal with. Their new addition to the team also seems just as efficient and no nonsense so welcome Jonathan! Cannot recommend this team enough. Superb.
Mr Leyland

5 Star Review

My Fiancé and I were referred to Neil and Thomson Residential by a close friend who previously used their services. We had been renting out a flat that we owned on a private basis and were constantly overwhelmed by the number of repairs, tenancy changes, advertising, late payments and deposit Scotland requirements… as well as many other challenges. As soon as Neil took over our property all of our headaches were gone, we secured long-term tenants who looked after our property well, we received our monthly payments on time and for the monthly fee we paid we saved hours upon hours of time. Neil and the team at Thomson Residential are always on hand to help, they communicate clearly and manage your expectations in in a friendly and jovial way. A great group of guys who provide a great service. I would highly recommend Neil and Thomson Residential for any landlord who is looking to save time, money and energy!
Mr A Gray & Ms I Nardini

5 Star Review

Just thought I’d drop you a final note now that the sale of the our flat has been completed. I wanted to thank you all for everything you have done to help us with the management of the flat while it’s been with you. You’ve all always been very easy to communicate with, professional in all your dealings – particularly in your high standards concerning finding the ‘right’ tenant – and prompt to contact me in any necessary situation. This is all most appreciated. It will be a shame in some ways to close this chapter of our connection with Glasgow, but for us it’s definitely the right time to make the move. I wish you continued success with your business.
Mrs Milligan

5 Star Review

I wasn’t sure if I needed a letting agent but Thomson Residential Lettings have been a godsend! They’re always helpful and easy to get hold of, I’m a first-time landlord and with their help it’s been stress-free.
Mrs R Smith

5 Star Facebook Review

We rented our flat in Shawlands through Thomson and they were fantastic. During our two-and-a-half-years in the property some issues popped up with the boiler, cooker and bathroom and Thomson were excellent in resolving the situations promptly. We had a new boiler and cooker installed and the issues with the shower were also fixed. On each occasion this was done quickly and without any hassle. Communication was great and we were happy to have our full deposit returned to us without any delay, which sadly is a rarity when renting.
Mr Connelly

5 Star Facebook Review

The best letting agency by far in my opinion. Honestly this company are away ahead of everyone in customer care.
Mr Mcguire

5 Star Facebook Review

Currently renting a flat in Shawlands. Thomson Residential Lettings always respond quickly to any issues. Had a great experience with them so far - completely hassle free. Much better than previous experiences with letting agents.
Ms Forbes

5 Star Facebook Review

I have been with Thomson Residential Lettings for almost four years and l would not hesitate to recommend them. I have always found the service to be of a very high standard. Any communication is both timely and to the point. This together with caring and always professional staff provide me with a very high standard of service that l have full confidence in.
Ms Mooney

5 Star Facebook Review

We rented a flat in Muirend through Thomson's. The level of service throughout was excellent. Any issues we had were resolved straight away and they were so easy to communicate with. Jane in the office was very friendly and approachable and I trusted them completely. Highly recommend to both landlords and tenants.
Ms Fisken

5 Star Facebook Review

We have worked with quite a few letting agents over the years, but Thomson Residential Lettings really stand out from the crowd. We could not be happier with the level of service we have received. Neil has exceptional experience in the letting industry and it shows. Thomson Residential Lettings goes that extra mile every step of the way. Whether you are new to letting or not, Neil guides you brilliantly through the process and keeps you up to date with all the recent landlord legislation and requirements. He is meticulous about ensuring that the landlord and tenant are a good fit and that both parties will be happy. A lot of thought goes into selecting the right tenant for your property which we really appreciate. Thomson Residential Lettings have a very comprehensive maintenance team and issues are dealt with quickly and efficiently. Neil’s enthusiasm, sense of humour and passion for his job, makes him great to work with. It’s so refreshing to work with a smaller Lettings company. We have really enjoyed that personal touch that you just don’t receive with larger companies. We would highly recommend Thomson Residential Lettings.
Ms Brady

5 Star Review

I was looking for an efficient and professional service, what I got was efficient, professional, friendly and helpful (good sound advice and practical assistance) with going the extra mile thrown in too. As everyone knows moving is one of the most stressful activities that can be undertaken, if Thomson Residential Lettings could be involved each time life would be a lot less stressful. They even helped tune in the TV.
Mrs Aird

5 Star Review

Neil from Thomson Residential Lettings was extremely helpful and goes the extra mile, we had some obstacles in the way before we could secure the lease (pets and a long notice period on the old flat) but Neil helped us to get to a compromise with the landlord. I cannot recommend Thomson Residential Lettings high enough, every detail has been taken care of, every issue we had once moved in was resolved in a matter of a couple of days if not hours. Neil is very approachable and does everything to make your move as smooth as possible.
Mrs & Mrs Weinberg

5 Star Review

Neil has taken over the management of two properties for me in recent months and his service and professionalism are excellent. He has significant experience and deals most efficiently with all aspects of the process in finding a suitable tenant. Furthermore, Neil, appears to have numerous contacts with tradesmen with respects to maintaince issues. He deals with any issue in a most timeous manner (something which other letting companies failed to do). He is fair and equitable when dealing with matters that arise with tenants. He is polite and courteous and his knowledge and understanding of the market is exemplary. I have no hesitation in recommending Neil as a first class letting agent.
Dr Killen

5 Star Google Review

Thomson Residential Lettings are nothing like any letting agent I've ever dealt with. Professional, friendly, honest, and truly a cut above anyone we've dealt with in the past. To put it plainly- if we had to move again, we'd be checking Thomson Residential Lettings' stock first before even considering a different company.

I've had my fair share of run-of-the-mill letting agents and it always feels like I've been conned (or am about to be somehow)- absolutely not the case with Neil & team. I've always felt like a bit of a second class citizen with other letting agents too. This, again, is not the case with Neil & team. It's easy to see why they've gone from strength to strength!

This is how it should be. If you're thinking of renting from Thomson or becoming a landlord with them, don't hesitate- you won't regret it.
Scott McGready

5 Star Google Review

This is my first time as a landlord and I've had a great experience with Neil. He guided us through everything we needed to do and helped us with contacts for companies to get all the required certificates from. He answers all questions quickly and accurately which is fantastic, and we asked lots so he has patience too! He vets tenants extremely thoroughly and will only rent your property to good people. He came highly recommended from my Mum in law who had rented a house through Thomson Residential and we definitely made the right choice in getting Neil to be our letting agent! Thanks Neil 🙂
Sarah Craig

5 Star Google Review

Very helpful and professional service.
Katie MacGregor

5 Star Google Review

As a newcomer to Glasgow I was very happy to discover Thomson Residential Lettings. With professional knowledge and friendliness Jonathan helped me find a place to live. Together with Jane and Neil answers to questions I had were quickly answered. The overall serious and hospitable manner shown in assisting me leads me to highly recommend Thomson's Residential Lettings. Martha.
Martha Schouten

5 Star Google Review

I thought the overall service from Jonathan, Neil and the team was fantastic from my initial conversation to them quickly renting out my property. I wouldn't go anywhere else in future!
Peter McLachlan

5 Star Google Review

Nice range of properties. Quick service for applications and repair requests. Pleasant staff.
Androulla Kostantinou

5 Star Google Review

Have been delighted by the service provided by Thomson Residential Lettings. Having used bigger national companies in the past I can honestly say the difference is like night and day. They provide a local, professional and friendly service and we are confident that our property is being well managed while our tenant receives a good service too. Wish I made the move sooner!
Lisa Culley

5 Star Google Review

The best experience I've ever had as a tenant. Always quick to respond to emails and get repairs done. I wouldn't hesitate to rent with them again.
Christopher Bean

5 Star Google Review

Excellent company and service😀😀.
Pauline Whyte