About Us

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At Thomson Residential Lettings we believe that having a simple, modern approach results in the best possible rental experience for both landlords and tenants. At the heart of this philosophy is communication, something that is often lacking in the rental sector but is at the top of the list of needs for clients. We understand this and strive to perform to our own high standards in everything we do. From initial approach through to end of tenancy, we want both landlord and tenant to have experienced a stress free and enjoyable rental.

Owner and Director Neil Thomson has 20 years experience in residential lettings and over that time he has developed both an extensive knowledge of the rental market and a firm understanding of what it takes to provide clients with the service they desire. Neil has a firm belief that effective communication is the key to a successful tenancy and wants to deliver this with a fresh outlook combined with enthusiasm and professionalism. Whether you are a new landlord, have an existing property but are unhappy with your current managing agent or are seeking your dream home to rent, allow Thomson Residential Lettings to show you how we can make a difference.

Contact us today for an informal initial discussion or a no obligation visit to your property.

What our clients say:-

“I was looking for an efficient and professional service, what I got was efficient, professional, friendly and helpful (good sound advice and practical assistance) with going the extra mile thrown in too.  As everyone knows moving is one of the most stressful activities that can be undertaken, if Thomson Residential Lettings could be involved each time life would be a lot less stressful.  They even helped tune in the TV.”  Mrs Aird, Newton Mearns

“I’ve found Thomson Residential Lettings to be honest, professional, and always happy to help.  One of the few letting agencies I’ve used that care about both the tenant and landlord, taking that extra time to make sure we’re happy and looked after.  I’d highly recommend them.”  Mr McGready, Shawlands

“Neil from Thomson Residential Lettings was extremely helpful and goes the extra mile, we had some obstacles in the way before we could secure the lease (pets and a long notice period on the old flat) but Neil helped us to get to a compromise with the landlord.  I cannot recommend Thomson Residential Lettings high enough, every detail has been taken care of, every issue we had once moved in was resolved in a matter of a couple of days if not hours.  Neil is very approachable and does everything to make your move as smooth as possible.”  Mrs & Mrs Weinberg, Pollokshaws

“Neil has taken over the management of two properties for me in recent months and his service and professionalism are excellent. He has significant experience and deals most efficiently with all aspects of the process in finding a suitable tenant. Furthermore, Neil, appears to have numerous contacts with tradesmen with respects to maintaince issues. He deals with any issue in a most timeous manner (something which other letting companies failed to do). He is fair and equitable when dealing with matters that arise with tenants. He is polite and courteous and his knowledge and understanding of the market is exemplary. I have no hesitation in recommending Neil as a first class letting agent.”  Dr Killen, Newton Mearns

“Thank you so much for providing a six star service from start to finish, it was a pleasure”  Mrs Clough, Newton Mearns

“Any property owner knows that most of the time things run smoothly … however from time to time issues from maintenance to obtaining new tenants all need resolving and worked through.  Having a good agent to manage these things for you in order to minimise hassle is very important.  Neil has always been there and available and always been willing to chat through anything that is required in a calm and reassuring manner.  I cannot speak highly enough of him and would not hesitate to recommend him to anyone looking to have hassle free rental income.”  Mr Alan, Southside

“We were delighted with the service we got from Thomson Residential Lettings. We found it to be a highly professional service and Neil was extremely helpful and friendly. We would recommend the service to anyone.” Mr & Mrs Hamilton, Newton Mearns

“I was very happy with the service I received from Thomson Residential Lettings. The property was great and the service was professional. Also, Neil is always helpful and friendly with his significant experience.” Mr Li, City Centre

“We were recommended to Neil at Thomson Residential Lettings by a friend, and being our first experience of renting a property, he has made the process seamless and hassle free.  His experience and knowledge of the lettings business immediately put us at ease, and we have every confidence in him doing an excellent and professional job. We would not hesitate to recommend Neil to others.”  Mr & Mrs Ritchie, Giffnock

“When looking for a letting agent I wanted a company that had high standards, would offer a professional service and would give me confidence that my property would be in good hands- I found all that with Thomson Residential Lettings.  All correspondence has been very timely; with many of my queries being answered the same day. I feel that the service provided is excellent value for money.  I could not ask for more and have no reservations in recommending them to anyone.” Ms M Mooney, City Centre

“We have worked with quite a few letting agents over the years, but Thomson Residential Lettings really stand out from the crowd.  We could not be happier with the level of service we have received. Neil has exceptional experience in the letting industry and it shows. Thomson Residential Lettings goes that extra mile every step of the way.  Whether you are new to letting or not, Neil guides you brilliantly through the process and keeps you up to date with all the recent landlord legislation and requirements. He is meticulous about ensuring that the landlord and tenant are a good fit and that both parties will be happy. A lot of thought goes into selecting the right tenant for your property which we really appreciated.  Thomson Residential Lettings have a very comprehensive maintenance team and issues are dealt with quickly and efficiently.  Neil’s enthusiasm, sense of humour and passion for his job, makes him great to work with. It’s so refreshing to work with a smaller Lettings company. We have really enjoyed that personal touch that you just don’t receive with larger companies. We would highly recommend Thomson Residential Lettings.” Mr D Flanagan & Ms R Brady, West End

“This is my first time as a landlord and I’ve had a great experience with Neil. He guided us through everything we needed to do and helped us with contacts for companies to get all the required certificates from. He answers all questions quickly and accurately which is fantastic, and we asked lots so he has patience too! He vets tenants extremely thoroughly and will only rent your property to good people. He came highly recommended from my Mum in law who had rented a house through Thomson Residential and we definitely made the right choice in getting Neil to be our letting agent! Thanks Neil :)” Mrs Craig, Southside

Thomson Residential Lettings made it a pleasure for us searching for the flat we wanted. We appreciated the positive, professional and personal approach!” Ms Purcell & Mr MacGregor, Shawlands

“As everyone knows there are a million and one things to think of when moving and when we decided to rent out our house, I was keen that we worked with someone  who would make the process as simple and painless as possible. Thomson Residential Lettings came recommended by a friend, and I have found them to be ideal from the start.  Neil helped to guide us through the whole process, keeping us right on all of our legal obligations, providing contacts to have the various inspections and certifications completed, and providing a comprehensive vetting service on prospective tenants.  I would have no hesitation in recommending them to anyone in a similar position”. Mr & Mrs Duncan, Mount Vernon

“Thomson Residential Lettings is an efficient, professional company who really listen to their clients’ needs.  Neil was so friendly and understanding and really took the time to ensure we were comfortable with the letting process.  As this was our first experience of letting out a property, Neil explained everything step by step so that we felt confident in all the decision making.  He answered all queries quickly and honestly which I think is so important when you’re entering this process. He vetted tenants thoroughly and gave fantastic advice when obtaining the right certificates for becoming a landlord. I would highly recommend Thomson Residential Lettings if you’re looking for a seamless transition with minimal stress.” Mrs Livingston, Giffnock

“I would like to thank you for your help with renting my property. You offer a service that others should aspire to.” Ms Cameron, Giffnock

“Neil and Jane played a tremendous role in helping us to get happily settled into a new home in a new city for us (we relocated from Berkshire). They were warm and accommodating in helping us through the selection and tenancy checks, and were always quick to communicate back to us. They are easy to get hold of and have given us a very warm and personal service. We would strongly recommend Thomson Residential Lettings.” Theo, Inge and Hudson, Giffnock

“Jane I’d just like to thank you for your services over the last few weeks. I had entered into this with trepidation after hearing some horror stories about letting agents and landlords. However, I have found it to be a very easy and stress free process. Your prompt response to all my requests have been excellent. In particular I have found it extremely helpful that you have been so easy to contact and very friendly.” Ms Reid, Strathbungo

“We have recieved not only a very professional service when renting via Thomson Residental, but also a very friendly and personal one too. After some very frustrating dealings with other agencies, we were made to feel like our search for a new flat was as important to Neil, as it was to us. He helped and supported us every step of the way. I cannot thank or recommend them enough.” Ms Steel & Mr Cameron, Southside

“I let my property with Thomson Residential Lettings and am pleased to say they are an excellent company to do business with be you new to letting your property or have many properties to let.” Ms Friend, Newton Mearns

“Neil and the team were the best letting agents that we could ask for! I have rented with other agents in the past but the level of honesty, sincerity and commitment from Thomson Residential Lettings really soared above the rest! I would recommend them in a heartbeat.” Mr Louden, Shawlands

“I was recently looking to rent a new place, and came across Thomson Residential Lettings, who have been a great help for me during this time. Everything has gone very smoothly, and everyone at Thomson Residential have given me the best service I have ever had from a letting agent. They have been professional, helpful and efficient, and ensured I was able to move in quickly and with ease. I am very pleased with how everything has gone so far, and would highly recommend Thomson Lettings to anyone. Thank you.”  Ms Barnes, City Centre

“Neil and Jane have helped a potentially stressful move for myself and my partner run smoothly. They have offered friendly, efficient and personal service and have gone the extra mile to help us settle in a new city. We are both delighted with the service we have received.” Ms L Wylie, Shawlands

“I have had the pleasure of working with Jane Robertson since 2015 and she has been extremely helpful and very professional. I am highly satisfied with the cooperation and the sense of genuine helpfulness that I have received from Thomson Lettings and I would recommend their services to anyone looking to lease a property.” Mr J Bibb, Hamilton

“I wasn’t sure if I needed a letting agent but Thomson Residential Lettings have been a godsend! They’re always helpful and easy to get hold of, I’m a first-time landlord and with their help it’s been stress-free.” Mrs R Smith, Southside

“We are absolutely delighted with the service from Thomson Residential Lettings and cannot recommend them highly enough. Neil takes as much time as is necessary to get to know you as a landlord, and made everything in the process simple and easy to do. The communication has been second to none, and we are absolutely certain that our rental property is in very capable hands. Thank you so much for taking care of everything for us.” Ms V Kennedy, Newton Mearns

“I would like to thank the owner of the flat for providing us with such high quality furnishings, which in turn made staying there very comfortable and also making sure we had a new fridge very quickly after the old one stopped working. This level of care was greatly appreciated and was comforting to know that such help was there. I would also like to thank you Neil for being so professional and efficient, when ever there was a problem in the flat. Most of all, it was a pleasure dealing with such a genuine man as yourself, I will have no regrets referring possible clients in your direction. I am very pleased to have met you.” Mr F MacKaveney, City Centre

“Thomson Residential Lettings were fantastic when my family and I needed to find somewhere to rent at short notice. They processed all the necessary paperwork quickly and seamlessly and their professionalism was very much appreciated by us at a time when we were under quite a lot of stress.” Mrs C Cara, West End

“As a tenant, Thomson Residential Lettings are the most professional letting agency that I’ve rented with. Initially I had some trepidation over renting with an unfamiliar agency. I needn’t have worried. They made the whole application process simple and easy. I’ve been especially impressed with Jane’s quick responses to emails – it’s great not having to make phone calls over minor things. There was an obscure problem with the plumbing when I moved into the flat which was resolved the same week. Thomson Residential Lettings have so far provided an efficient and professional service and I would recommend them to anyone considering renting a property with them.” Mr C Bean, City Centre

“The staff at Thomson Residential Lettings have been incredibly helpful from our first call to arrange a viewing through to getting the keys to our new flat. They have been easy to communicate with, happily answering all our questions throughout the process and making us feel very well looked after. It is reassuring to know we have got a professional and responsible agency and we could not have asked for a better start to our new chapter in Glasgow.” Ms E Sandgren, Southside

“Our experience of working with Thomson Residential letting was completely positive from start to finish.  Moving from London to Glasgow could have been quite a stressful process as we were looking for a property remotely but Neil and Jane were always on the other end of the phone/email to answer any questions we had or to give practical and friendly advice.  They also went above and beyond when I was unwell on the day we were meant to be signing our lease as Neil drove 30 minutes out of his way to drop all the paperwork off so that I didn’t have to travel.  Even the little touches such as emailing to make sure we had settled in to our new flat OK and were happy with everything were really appreciated.  A faultless service that really is a unique selling point.”  Rhona and Simon, West End.

“This is my first time renting a property and I was a little bit nervous about what to expect but I would like to thank Jane and Neil for providing such a great service and making the whole process simple right from the start.  I was very impressed with how quickly Jane responded to my many emails and a special thanks has to go to Neil for helping me in my hour of need when I accidentally locked myself out of the flat!  Thomson Residential had not long taken over the letting of this property and on viewing the flat I found the décor to be a little tired and a replacement cooker was needed.  Within days of my feedback the property was decorated and a new cooker installed.  Thank you for providing such a prompt and professional service.” Ms S Large, Southside

“Thomson Residential has been a pleasure to deal with and has made moving into a new flat painless and easy. From the flat viewing to the lease signing they have been nothing but professional and friendly which is a stark contrast to some other (perhaps better known) letting agencies I have rented from in the past. The flat itself is fantastic and I wouldn’t hesitate to recommend the service provided to anybody looking to rent a property in Glasgow. Everything has been top notch.” Mr Harrower, Southside

“My Fiancé and I were referred to Neil and Thomson Residential by a close friend who previously used their services. We had been renting out a flat that we owned on a private basis and were constantly overwhelmed by the number of repairs, tenancy changes, advertising, late payments and deposit Scotland requirements… as well as many other challenges. As soon as Neil took over our property all of our headaches were gone, we secured long-term tenants who looked after our property well, we received our monthly payments on time and for the monthly fee we paid we saved hours upon hours of time. Neil and the team at Thomson Residential are always on hand to help, they communicate clearly and manage your expectations in in a friendly and jovial way. A great group of guys who provide a great service. I would highly recommend Neil and Thomson Residential for any landlord who is looking to save time, money and energy!” Mr A Gray & Ms I Nardini, Southside

“This was our first experience of going into a rented property. I can honestly say I was so glad I was dealing with Thomson Residential Lettings.  We found Neil and Jane to be very helpful and a pleasure to deal with. I have no hesitation in recommending this company, found them to be excellent.”   Mr & Mrs C Russell, Newton Mearns

“As first time renters at university, we were very daunted by the prospect of taking on a rental property as you hear so many things about rogue letting agencies and landlords. However, Neil spent a lot of time with us going over all the documentation and outlining exactly what the legal jargon meant and reassuring us about the procedures Thomson Residential Lettings adhere to, to ensure fairness and respect of both the tenant and landlord. Whenever we have had queries or requests, Neil and Jane have always been very helpful and quick to respond to us! As first time renters we can definitely recommend Thomson Residential Lettings.” Mr Crawford & Miss Craigie, West End

“Just a personal thank you for your patience and professionalism during the letting process. Especially the patience when explaining the lease with my mum (and the lift to the shopping centre!). My mum has commented a number of times how nice you both were and how happy she is to be letting with your agency.” Mr Woodland, Shawlands

“Just wanted to say thanks to both Jane and Neil, you made our whole experience letting from Thomson so easy; you’ve both been very accommodating and helpful. I will certainly recommend to anyone who asks”.  Mrs Fox, Newton Mearns

“Had experience of a few letting agents, and Thomson Residential are by far the easiest we’ve ever dealt with – quick responses to queries, very professional, and extremely reliable. If we ever decided to move into a different rented home, we would hesitate to use anyone other than Neil and Jane.” Ms Crook, Shawlands

“We recently used Thomson Residential to let a flat for us. They made the process very straightforward and had found a suitable tenant within a week of marketing the property. Both Neil and Jane were very easy to deal with and we would use the company again. We have no hesitation in recommending them to anyone who is considering using them.” Mr Wilson, Clarkston

“Thomson Residential Lettings are the first letting agency that we have dealt with and we cannot fault Neil & Jane. Their commitment to tenants really shines through and we have no hesitation in recommending them to others!” Ms Craigie, West End

“The best letting agency by far in my opinion. Honestly this company are away ahead of everyone in customer care.” Mr McGuire, Newton Mearns

“Neil and Jane are both efficient and focused, a pleasure to work with.” Ms Williamson, Shawlands

“Great to deal with, extremely professional and very helpful throughout.” Mr Evetts, Newton Mearns

“We are currently tenants in a property let by Thomson Residential Lettings and have nothing but positive things to say about our experience. Any queries or issues we have had have been dealt with immediately with professionalism and warmth. By far the best letting agency we have ever rented with. Thanks Jane and Neil!” Ms Cairns, Giffnock

“Neil and Jane are great ! Very professional and friendly people the best letting agents I’ve been with always quick to get back to with emails and just a very smooth operation from view the property to moving in.” Mr Renwick, Paisley

“I would highly recommend Neil & Jane at Thomson residential letting. They recently found the perfect tenant for my partners flat, at a stressful time they made the process so easy and took care of everything. Thanks again.” Ms Clifford, Newton Mearns

“One of the best letting agencies! Made us feel so comfortable and walked us through the steps of our first move.” Mr Maidment, City Centre

“Can highly recommend Thomson Residential Lettings! I currently rent a beautiful property from them, and every step of the process Neil and Jane have been fantastic and supportive! Always on the other end of the phone for any problems and everything is dealt with quickly and efficiently! It’s lovely to finally feel that my rented property is a home and that my interests are as much of a priority as my landlords! Wonderful experience and very happy.” Ms Hannah, Busby

“I currently let a property from Thomson Residential Lettings and I’m so happy that I do! Jane and Johnathan have been so lovely and helpful throughout the process of getting my flat and they are always really efficient at sorting any problems out – thank you both so much! Would highly recommend to anyone in the market. Customer service is 100% and nothing is too much bother. Can’t thank you all enough!” Ms Hamilton, Shawlands

“Fantastic letting agency. From beginning to end. Friendly, professional and really prompt in replying and dealing with any issue. Helped me rent the property I liked and I enjoyed being a tenant with them. Sad to leave but am now a home owner!! Recommend very highly!!!” Ms Usmani, Clarkston

“Perfect customer service. We’ve been tenants since July 2014 and you really get a great service! Whatever is needed is being resolved in no time at all! If we ever move I’d want a property from Thomson again.” Ms Weinberg, Pollokshaws

“These guys literally saved my business. Neil and Jane are utterly professional and an absolute pleasure to deal with. Their new addition to the team also seems just as efficient and no nonsense so welcome Jonathan! Cannot recommend this team enough. Superb.” Mr Leyland, London

“Recently rented a property from Thomson Residential Lettings. All dealings I had with them were dealt with in a friendly, professional manner and very quickly too. Its nice in this day and age to deal with a company that goes the extra mile to give you the personal touch. Good work guys. Thanks for the speedy responses.” Mr McKelvie, Shawlands

“I have just moved into a flat let by Thomson Lettings and am very impressed with the service so far. The whole process of applying then securing the flat was incredibly smooth and communication was great throughout the whole process. Meeting the team in person, they all seem genuinely willing to help with anything you need which is very refreshing to see. Highly recommended.” Mr Jesperson, Shawlands

“Thomson looked after my property and were absolutely fantastic. Professional and an absolute joy to deal with! Brilliant communication with landlord and always there when they are needed both for landlord and tenant alike. Highly recommend!!!”. Mrs Forbes, Newton Mearns

“Have been delighted by the service provided by Thomson Residential Lettings, from finding a tenant to managing our property. Having used bigger national companies in the past I can honestly say the difference is like night and day. They provide a local, professional and friendly service and we are confident that our property is being well managed while our tenant receives a good service too. Wish I made the move sooner!” Mr & Mrs Culley, Clarkston

“Just thought I’d drop you a final note now that the sale of the our flat has been completed. I wanted to thank you all for everything you have done to help us with the management of the flat while it’s been with you. You’ve all always been very easy to communicate with, professional in all your dealings – particularly in your high standards concerning finding the ‘right’ tenant – and prompt to contact me in any necessary situation. This is all most appreciated.  It will be a shame in some ways to close this chapter of our connection with Glasgow, but for us it’s definitely the right time to make the move.  I wish you continued success with your business.” Mrs Milligan, City Centre